Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about FIA Studio, our digital resources, FIA Vendor List, and how your purchase works.
About FIA Studio
What is FIA Studio?
FIA Studio is a brand of digital resources for individuals starting or managing a boutique. We create guides, vendor lists, checklists, templates, and practical tools based on real experience and research.
Does FIA Studio still sell clothes?
No. FIA started as an online boutique, but today FIA Studio focuses on turning everything learned during that phase into practical resources for others who are creating or managing their own boutique.
Are these resources only for new boutiques?
No. Some resources are designed for those starting from scratch, while others can be useful for existing boutiques looking to discover new vendors, organize processes, or improve specific areas of their business.
Digital Products
Are FIA Studio products digital?
Yes. Unless a product description explicitly states otherwise, FIA Studio resources are digital products. You will not receive any physical item by mail.
How will I receive my product after purchase?
After completing your purchase, you will receive instructions to access or download the corresponding digital resource using the email provided during checkout.
Are the resources in Spanish?
Yes. The main resources of FIA Studio are created in Spanish. Some business terms, platform names, brands, or vendors may remain in English.
Do I need any special software to open them?
Most of our resources are delivered in common formats such as PDF. If any product requires a specific platform, application, or software, it will be clearly indicated in the description before purchase.
FIA Vendor List
What is FIA Vendor List?
FIA Vendor List is a digital vendor guide created to help you research options for your boutique with more clarity and less time wasted searching for scattered information.
Are all included vendors active?
The included information is researched and verified as far as available sources allow before publishing each edition.
However, businesses may close, change platforms, modify their requirements, prices, minimums, inventory, or policies after the publication date. Therefore, we always recommend confirming the information directly with the vendor before placing an order.
Do all vendors accept new boutiques?
Not necessarily. Some suppliers may request approval, business documentation, resale certificate or Merchant Registration, purchase minimums, or other requirements before opening a wholesale account.
Do all vendors ship to Puerto Rico?
Not necessarily. When verifiable information about shipping to Puerto Rico exists, we will endeavor to indicate it. When it cannot be confirmed, we recommend contacting the supplier directly before making a purchase.
Has FIA Studio personally purchased from all vendors?
No. FIA Vendor List combines research with real experience.
When there is personal experience with a vendor, it will be clearly identified as a FIA Note or personal experience. The remaining information is based on research and available sources.
Does FIA Studio guarantee the quality of the included vendors?
No. The inclusion of a vendor means that they were identified and researched as a possible wholesale option; it does not constitute a guarantee regarding the quality of their products, service, inventory, deliveries, or the experience each buyer will have.
Are the guide's prices, minimums, and requirements permanent?
No. Vendors may modify prices, purchase minimums, requirements, inventory, shipping costs, and policies at any time. You should always confirm the current information directly with the vendor before ordering.
Does FIA Vendor List include lifetime updates?
No. Each edition reflects the information available at the time of its publication. FIA Studio may make revisions or release future editions, but the purchase does not include permanent lifetime updates unless expressly indicated in the product description.
Purchases and access
What payment methods can I use?
Available payment methods will appear directly during the checkout process.
Will I receive access immediately after purchase?
Once your payment has been successfully processed, you will receive the corresponding instructions to access your digital product.
What do I do if I don't receive my download?
First, check your spam or junk mail folder and confirm that you used the correct email during checkout.
If you still need help, contact us and include your name, the email used during purchase, and your order number so we can review your case.
Refunds
Can I request a refund?
Due to the downloadable nature of our digital products, sales are generally final once the resource has been delivered or made available for download, except where applicable law requires otherwise.
If you have a technical problem, received an incorrect file, or your access link does not work, contact us so we can help you.
What happens if I accidentally buy the same product twice?
If you accidentally made a duplicate purchase of the same product, contact us with the information for both orders so we can review the situation.
Resource Usage
Can I share my guide with someone else?
No. The purchase is for individual use by the buyer or internal use by their own business. The content and included resources cannot be shared, published, redistributed, or sent to third parties. If someone else wishes to use the guide, they must purchase their own copy. This allows us to protect the content and continue offering quality resources to our community.
Can I resell FIA Studio resources?
No. FIA Studio resources cannot be resold, reproduced, modified for resale, or distributed as your own products unless a product explicitly indicates a different license.
Still have a question?
Write to us and we will gladly review your query. If your message is related to a purchase, please include your order number so we can help you faster.
Contact FIA Studio